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Player can’t access the account due to not receiving a verification code.

We asked him for more details about his problem and for any communication he had with the casino. However, the player did not respond to our messages and questions, hence we were unable to investigate further and had to reject the complaint. The player from Serbia had had an issue with Mostbet Casino, where he had been unable to withdraw 738 euros despite having a verified account.

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• The online casino is a fairly new site in the online gambling scene, and offers players a promising package of activities and promotions that may attract even new players.
• Consequently, the complaint had been rejected due to the player’s failure to provide the necessary evidence.
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• The player from Serbia had had an issue with Mostbet Casino, where he had been unable to withdraw 738 euros despite having a verified account.

She was able to withdraw 9500 reais once but has been unable to since then. Despite our efforts to understand and resolve the situation, the player did not respond to our inquiries. As a result, we were unable to investigate further and had to reject the complaint. The player from Ukraine encounters difficulties with a 500 UAH deposit to the casino, as the funds are deducted but not credited to the account.

Player’s deposit has never been credited to his account.

The clients are able to choose between English, German, Russian, and Spanish, while the operators have their native language. If you need help with depositing or with transferring funds, a live chat option is available for you. As you need not have a particular software installed on your device, you can play the game without downloading it. The bonus is credited in a matter of a few hours, so you can use it as soon as you have made a deposit.

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Player’s account verification delay.

The player from Poland enjoyed playing at the casino but faced issues with promised bonuses not being credited upon deposit and inadequate responses from customer support. Despite providing detailed explanations and screenshots, the support team continued to request the same information without resolving the problem. The issue was resolved when the player received a positive response from the casino’s support service, leading to the successful activation of the bonus. The complaint was marked as resolved in the Complaints Team’s system, and the player was encouraged to share feedback on the service. The list of available choices can look on the screen after switching to the « Via social Network » tab, that is provided in the registration form.

Player struggles with phone verification process.

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• The player from India had requested a withdrawal prior to submitting this complaint.
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• The player from Czech Republic has submitted a withdrawal request less than two weeks prior to contacting us.
• The player from Hungary had made two withdrawals in USDT from Mostbet and received less money due to unfavorable exchange rates.

If you wait for some time, after installation is complete it is possible to gain access to your account directly from here. However, players in Azerbaijan and other countries are lucky to have Mostbet мостбет узбекистан Casino operating on the market. It is an online gambling company that used to work mainly in Russia and the CIS countries, but has significantly increased its global presence over the last few years.

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• The player from Thailand had his account blocked without further explanation.
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We closed the complaint because the player didn’t reply to our questions. The deposit was credited to the player’s account, but he stopped responding to the complaint and it was closed as “rejected”. The player from Brazil had faced difficulty in withdrawing winnings due to recurring site malfunctions and suspicions of fraud.

Player experiences verification and withdrawal issues.

The player from Ontario had submitted a withdrawal request less than two weeks prior to contacting us. The player’s account had been frozen due to the need for a verification process. The casino had required a Skype call as part of this process, which was initially delayed due to scheduling issues. The casino later informed the player that his account had been blocked due to multiple accounts under his name.

For beginners to register a merchant account at the casino, it really is enough to complete a typical questionnaire. The mirror has the same functionality and design because the main platform. So glad to work with the mostbet affiliate staff as a final result of excessive conversion fee, and engaging deals. Mostbet’s loyalty program was designed to draw new users and make sure they are spend extra, as well as to maintain the loyalty of old prospects. The more coins you earn, the excess bonuses you’ll get whereas enjoying in a casino and the bigger your level is.

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Player’s struggling to withdraw his winnings.

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• The player had confirmed that the issue was resolved, his account had been unblocked, and he had been able to withdraw his funds.
• The player believed the casino lacked understanding of how crypto transactions functioned.
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Our database presently holds 2 bonuses from MostBet Casino, which are listed in the ‘Bonuses’ section of this review. Considering our estimates and the factual data we have collected, MostBet Casino appears to be a average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings.

After he submitted his complaint to us, we had facilitated communication between him and the casino. The casino eventually confirmed that the phone number had been successfully linked to the player’s account and the verification process had been completed. Consequently, we had to reject his complaint as there was nothing more we could have done. The player from Italy experienced difficulty logging into his account even after trying to reset his password. Despite multiple attempts to contact customer support, he did not receive a response. We attempted to mediate between the player and the casino, but the player failed to provide the necessary documents to verify his identity.

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The player from Colombia had his account blocked without further explanation. The player from India reported that their gaming ID had been frozen by Mostbet without any reason provided. The Complaints Team had extended the response time to allow for further communication, but the player did not respond to inquiries regarding the account ownership. As a result, the complaint was unable to be investigated further and was rejected. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint.

• The casino is a member of the Microgaming group, which also has a reputation for the gamification of lottery drawings.
• Finally, you need to deposit a second time and make a wager equal to the bonus amount.
• The player from India has requested a withdrawal less than two weeks prior to submitting this complaint.
• The casino on the official site of Mosbet in Pakistan contains more than 1000 slot machines in different directions.
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• We rejected the complaint based on the fact the player focused soloely on sportsbetting.

The player confirmed receipt of his winnings, and the complaint was subsequently marked as resolved. The player from India had requested two withdrawals totaling INR four months ago from MostBet Casino, but the transactions were still pending. Despite having provided all necessary documents and screenshots, the player had not received any response from the casino.

The account was closed after 9 days since his first request, therefore the guru team believed it was quite delayed and that player deserved partial refund. The casino did not agree with casino.guru opinion, and the case was closed in favour of player. Later, the case was reopened, and the player received a refund that was relevant.

Consequently, we were unable to investigate the issue further and had to reject the complaint. When evaluating online casinos, we meticulously analyze each casino’s Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

The scoring is done by the average person statistics of each athlete put into the team. Our platform accepts over 900,000 unique bets daily in 30+ sports disciplines. I deposited 500 UAH, the money was successfully deducted from my bank card, the payment system successfully processed it, and the transfer was carried out as a P2P transaction. The intermediary payment system between me and the casino also handled the payment successfully, and I even have a screenshot to prove it. Uncover what others have to give you and you’ll whether you can save money. It’s grown exponentially in phrases of customers and partners, especially in India.

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